Privacy & Security

Last updated: July 2026

This policy explains what Kuroblk (the "Platform") collects, why, how we protect it, and the choices you have. It applies to both drivers who operate a branded page and riderswho book rides through a driver's page.

1. Information we collect

Drivers: name, business name, email, phone, service area, vehicle, hours, and the content you add to your page. Payment onboarding is handled by Stripe.
Riders:the name and phone number you enter to book, your pickup/destination and (only if you tap "use my location" or share live location) your approximate GPS coordinates, and your ride history on your device.
Usage: basic, privacy-respecting analytics (page views, events) to understand and improve the Platform.

2. How we use it

To connect riders with their driver, deliver ride requests and status updates, process payments, send the notifications you've opted into, prevent abuse, and operate and improve the service. We do not sell your personal information.

3. Payments

Card payments are processed by Stripe. Kuroblk never sees, stores, or transmits your full card number — it is entered directly into Stripe's secure checkout. Drivers receive payouts through their own connected Stripe account.

4. Location data

Live location is opt-in and off by default. A rider only sees a driver's location while that driver is actively en route and has enabled the feature; a rider's own location is only shared if they explicitly turn it on, and either party can turn it off at any time. Location fixes are transient and are not retained after a ride ends.

5. How we protect your data

All traffic is encrypted in transit over HTTPS/TLS.
Data is stored with row-level security so each driver can access only their own records; rider details are never exposed publicly.
Payment credentials are tokenized and held by Stripe, a PCI-DSS Level 1 provider — not by Kuroblk.
Secrets and administrative keys are kept server-side only and are never shipped to the browser.

6. Notifications

Push and email notifications are opt-in. Drivers can turn order emails on or off in their dashboard; riders can enable or disable ride alerts at any time.

7. Your choices & rights

You can review and update your information in your dashboard (drivers) or account section (riders), turn off notifications, and request deletion of your data by emailing us. Riders can clear their local session at any time from the account screen.

8. Data retention

We keep information for as long as your account is active or as needed to provide the service and meet legal obligations, then delete or anonymize it.

9. Contact

Questions or requests? Email admin@kuroblk.com.